At TTS Tufting, we not only manufacture high-quality machines, but we also stand by you throughout the entire service process, from installation to completion. Our expert technical team provides on-site installation and service support to ensure your machines operate smoothly and with maximum efficiency.

Professional Installation Service
The initial installation of each delivered machine is carried out on-site by the TTS technical team. During the installation process, we offer the following services:
• Site-specific installation planning
• Mechanical and electrical assembly
• Operational testing and calibration
• Operator training and safety briefing
• Delivery of user and maintenance manual

Periodic Maintenance and Technical Service
We offer regular maintenance services to ensure your machine operates efficiently, reliably, and for a long time. All needs, including periodic inspections, spare parts replacements, and the renewal of worn components, are met professionally.

Our Maintenance Services:
• Annual service agreements
• On-site maintenance and inspection
• Remote technical support
• Fast parts supply and replacement
• Fault diagnosis and intervention reporting

Troubleshooting and Repair
In case of unexpected malfunctions, rapid intervention is critical to prevent disruptions in production processes. Therefore, at TTS Tufting, we accelerate the troubleshooting process with our service network and spare parts stock.
• Our technical team will be on site within 48 hours
• Necessary spare parts are procured in a short time
• The problem is analyzed and a detailed technical report is provided
• If necessary, a preliminary diagnosis of the malfunction is made via remote connection

Customer Support and Service Tracking
All service transactions are recorded in our digital system. This allows us to regularly track past interventions, replaced parts, and technical reports. We offer transparent and continuous support to our customers.